Quality Management

Quality Excellence provides a structured and holistic approach to assure all factors needed to put the business on an improvement track are evaluated. By embracing Baldrige and ISO as foundations for excellence and using Six Sigma, Total Quality Management, and Re/Engineering methods and tools to navigate the improvement process, it applies a company’s quality knowledge in improving a business by providing a process to create and manage a business improvement program.

Results Improved quality by 20% for a telecom infrastructure business making it Six Sigma ready Baselined and facilitated ISO registration for businesses in computer manufacturing, semiconductor testing, wireless services, and telecom equipment manufacturing Assessed existing network quality program for a wireless carrier – taking network availability from 95% to 99.9% in 8 weeks. Re-engineered PRP / ORP for a consumer products company Download Information Quality Excellence Article

Learn more about the core competencies we utilize across all our practice areas.