Blogs

Using 5-Whys Will Make you Wiser

5 Whys Notebook

Summary

By following a structured and disciplined methodology you can achieve a deeper understanding of the root causes of any problem. The “5-Whys” Root-Cause-Analysis (RCA) methodology was invented by the founder of Toyota, used in their manufacturing process, and continues as one of the tools in the modern lean methodologies tool kit.

Keep Your Eye on Your Business Triangle

Fire Triangle

Summary

We all learned in elementary general science class about the Fire Triangle.  A fire requires Heat, Oxygen and Fuel.  Without sufficient Heat or Oxygen a fire cannot start or continue to burn.  Without Fuel there is nothing to burn and the fire will extinguish itself.

Your business also requires certain elements to start and to continue.

Create a Task using Your Voice | How to use Jott with Outlook

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According to Nationwide Insurance, automotive crashes cost society $230 Billion each year.

The No.1 source of driver inattention is use of a wireless device.  Driving while distracted is a factor in 25 percent of police reported crashes.  Driving while using a cell phone reduces the amount of brain activity associated with driving by 37 percent. [1]

How many times have your found yourself driving and suddenly remembered that you needed to do something?  What do you do?

A Review of Dr. Eliyahu M. Goldratt's "The Goal"

The Goal Book Cover

Throughout the novel the author uses subtle devices to help Alex reach cathartic moments to breakthrough seemingly insurmountable roadblocks.

Few books find an audience in their initial printing and even fewer get a first revision.  Dr. Eliyahu M. Goldratt’s novel “The Goal” is well into its 3rd revision and has sold over 2 million copies.

Harley Davidson - Worst In Class Quality, Best In Class Marketing

1979 Suzuki GS850

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Harley Davidson has lost its focus on quality as evidenced by our most recent bike trip and by dozens of others expressing their opinions about HD motorcycles.  That hasn't seemed to impact HD's business momentum in large part due to the success of their marketing strategy and brand image.  But will it be enough?  I know I won't ever own a Harley, at least not until they clean up their quality issues.

E-mail Notifications Can Cause Divorce

Annoying E-mail

Enough!

I've had enough, I'm divorcing my e-mail notifications.  You get them from your computer, you get them on your phone, everytime I start my browser (and if you have your homepage set to one of those 'I can solve all of your problems just join my website' services), there it is, the notification staring at me, expecting me to do something about it.

FMEA Improves Your System Reliability

Wheels off the car

Summary

  • Failure Mode and Effects Analysis (FMEA) improves the reliability of your system and helps avoid unexpected costs.
  • Can be performed anytime but ideally should be performed during initial design.
  • FMEA is a rigorous structured approach to identify potential system failures.

Phased SIPOCs Help To Manage Multiple Complex Projects

SIPOC_sm.png

Summary

  • Managing complex system development projects can be difficult, especially when there are both committed and shared resources.
  • A SIPOC diagram is an effective tool for identifying all elements required for a process, but does not provide a useful tool to manage the process execution.
  • By breaking a SIPOC into project phases, the SIPOC can be an effective project management tool.

Over Branding - Why Too Much Is Too Much

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Why too much branding distracts from your most valuable branding tool, your products:

  • Over exposing your branding graphics can hurt you.
  • Create a memorable impression.
  • Your products and services and the way they are delivered are your most important way to represent your company.

How to Achieve Organizational Excellence (Part 1)

Get Certified

Last fall, after practicing process and organizational improvement for more than twenty years, I passed my first certification exam from the American Society for Quality (ASQ). While I had been encouraged to get my Six Sigma Black Belt, I did not have the project affidavits. So, I perused the ASQ web site and chose the Certified Manager of Quality/Organizational Excellence (CMQ/OE). I did not choose it because it was the longest. I chose it because its body of knowledge appeared best aligned with mine.

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