Artifacts associated with our Product / Service Realization practice

Cross Organization Facilitation - Introduction Deck

When kicking off a cross organizational event such as a Kaizen event, Six Sigma initiative, QI Story, or other improvement program certain challenges are inherent. People can have competing agendas, team members have various degrees of capabilities and skills, and everyone has their own way of doing things. Since none of the members of the team 'work' for the program owner, relying on an organizational hierarchy is out of the question.

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RACI+S Defined

Organizational models facilitate structured behavior and provide most of the structure necessary to deliver results. However, fast, flexible temporary teams are sometimes needed to accomplish cross-organizational objectives. In that case, organizational models break down and unless a new structure is employed, teams have a difficult time delivering quality results in an appropriate timeframe.

The RACI structure promotes efficient collaborations among cross functional teams by clarifying project-specific roles and responsibilities.

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Personal Excellence Workshop

High Performing People create High Performing Teams

  • Successful team efforts require individuals to be highly motivated and self managing
  • People can develop the necessary skills by focusing on their foundation, work organization, and action execution

The Personal Excellence workshop is targeted at individuals motivated in discovering better ways to achieve life balance and demonstrate excellence in every facet of their life, professional and personal.

View the [Brochure].

$299.00 per student*
8.00 hrs
*Pricing may change depending on the number of students participating and the location of the class. Discount pricing provided for groups greater than 15.

Schedule a class or Request more information

Product / Service Realization

Structured flexible realization processes produce revenue faster.

Ceptara provides a structured approach to driving consistency in the product or service realization process assuring deliverables are complete, milestones are visible, and strategic decisions are made at the appropriate time in the life cycle. We've made substantial improvements in time-to-market and development resource productivity.

Find out today how Ceptara can boost your performance with a free 60-minute consultation.

Examples of our work

  • Structured a chaotic base station realization process into a predictable process for a wireless carrier
  • Planned and outsourced $25M software development program for a mobile data services provider
  • Integrated purchasing processes into PRP resulting in 15% price reductions and improved quality for an equipment manufacturer
  • Drove time to market improvements through sourcing strategies for a fixed wireless provider
Ceptara Product & Service Realization Services
  • Process assessment and improvement planning
  • Process documentation and implementation coaching
  • Measurement and improvement engineering
  • Product or service introduction, integration and release
  • Lean Six Sigma Project Facilitation, Leadership and Training
Contact us today for a free 60-minute consultation.

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Resources - whitepapers, course presentations, models, etc.

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Six Sigma in Purchasing

I will be delivering a talk at the next AmCon show in Bellevue Washington on February 19 or 20, 2008. I've given this talk a number of times, so please stop by and say hello if you've found the topics interesting and/or useful.

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