Course Catalog
Cross Organization Facilitation
Thu, 04/16/2009 - 14:48 — ChrisWhen kicking off a cross organizational event such as a Kaizen event, Six Sigma initiative, QI Story, or other improvement program certain challenges are inherent. People can have competing agendas, team members have various degrees of capabilities and skills, and everyone has their own way of doing things. Since none of the members of the team 'work' for the program owner, relying on an organizational hierarchy is out of the question. This presentation introduces and discusses some simple methods useful in driving cross organizational teams to a successful result.
Lean Six Sigma Introduction
Sun, 04/26/2009 - 11:30 — ChrisLean and Six Sigma are useful methods to foster and execute continuous process improvement. Lean is focused on reducing or removing non value added tasks to shorten the time to market and/or reduce cost. Six Sigma focuses on reducing or removing variation to assure the product or service is always delivered on-time and with the best quality. By combining the best of both methods, an organization can build a very strong continuous improvement culture.
Learning the Lean System
Mon, 04/20/2009 - 09:18 — ChrisLean is a systematic management approach to enable and improve providing a product or service to a customer in the shortest time at the lowest cost. Learning the Lean System course provides the student a comprehensive introduction to the Lean system including Lean tools such as:
Value Stream Mapping, Kanban, Cellular Flow, Quality at Source, Teams, 5S and many more.
Personal Excellence Introduction
Sat, 04/11/2009 - 13:16 — ChrisThis is an introductory session for the Personal Excellence Workshop. The class has two parts, a) describe the basics of personal excellence and b) demonstrate how to do it using Microsoft Outlook and Ceptara's Organizer Add-in.
Personal Excellence Workshop
Fri, 04/10/2009 - 15:59 — ChrisHigh Performing People create High Performing Teams
- Successful team efforts require individuals to be highly motivated and self managing
- People can develop the necessary skills by focusing on their foundation, work organization, and action execution
The Personal Excellence workshop is targeted at individuals motivated in discovering better ways to achieve life balance and demonstrate excellence in every facet of their life, professional and personal.
Root Cause Analysis, Human Error, and Corrective Action
Mon, 04/20/2009 - 10:15 — ChrisRoot cause analysis is an approach to problem solving which has become highly developed in high risk industries such as nuclear power and aviation. While continuous improvement approaches such as Lean or Six Sigma have become widely used for improving efficiency in many industries, they do not spend enough time on the logic oriented tools required to efficiently identify the root cause of many problems.
This course includes the following topics:
Six Sigma in Purchasing
Thu, 04/16/2009 - 14:16 — ChrisMany of the six sigma tools can be applied to overall management of the supply chain from supplier selection, through purchasing, to managing and developing the suppliers. The discussion will introduce six sigma techniques in creating sourcing strategies, executing supplier qualification, performance monitoring, and relationship management.
Who is Accountable for Human Error?
Mon, 04/20/2009 - 10:28 — ChrisWe’ve got to hold people accountable. - How many times as that phrase been uttered by the leadership?
Management is usually the group of people who set the stage for people to make errors. This presentation identifies the major types of human errors based on the mental state, knowledge, skills, and abilities (KSA) of the person who made them. It provides general approaches on how to deal with these types of errors to reduce their frequency.