Performance Management

Artifacts associated with our PE practice

Ceptara for Small Business

Small businesses have a unique sense of reality.  If they don't do the work, they can't make payroll, people lose confidence, and the business immediately feels the impact.  At Ceptara, we're also a small business and we feel your pain.  It's challenging to find, keep and motivate customers.  It's difficult to work efficiently and effectively so the business maximizes its profitability and people can take vacation.

Download this deck to learn about how Ceptara can help you in your small business...

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Download Ceptara's FREE Outlook Add-In

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Ceptara's Organizer is an Outlook 2007 or later add-in designed to help you achieve greater personal effectiveness by focusing attention on your personal objectives through the creation and management of projects and tasks.

A FREE fully functional 45 day trial can be downloaded.  A registration screen will be presented periodically until the end of the trial period and then every time Outlook is started until the add-in is purchased or uninstalled.

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Standardizing Personal Processes

Look at any continuous improvement philosophy, and at its heart you will find standardization. When people don’t perform a process the same way each and every time, quality suffers, lead times are erratic (and long), and productivity is hamstrung. No operation can prosper without stable processes that can deliver consistent results.

Introduction to Ceptara

Established in 2002 and headquartered in the Greater Seattle Washington area, Ceptara is a private, employee owned business focused on providing management consulting, coaching, training and tools to organizations and knowledge workers to help them achieve their goals effectively.

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Fast Facts | Ceptara Executive Summary

In business since 2002, Ceptara has helped product and services companies find and implement creative solutions that control costs and drive higher revenues. Let our seasoned managers, lean six sigma experts and certified project managers help you hone your focus and create stronger ROI for your company.

Download our Fast Facts to get a glimpse at everything Ceptara can offer. [Link]

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Business Planning Template for a Start Up Business

The real value in creating a business plan is not the plan itself, but rather the journey of creating it.  The act of planning your business requires you to first create it in your mind (while it's still cheap) before spending a single dollar.  It facilitates a thorough thought process in considering facts such as, potential market, start up costs, and execution processes.

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S.M.A.R.T. Objectives Handout

The definition of S.M.A.R.T. is:

Specific...Measurable...Attainable...Relevant (or Realistic) and...Time-bound

Most of us have seen this mnemonic many times and know it to be a simple and effective decision making tool.  Occasionally having the definitions as a handy reminder helps with better planning and goal setting.  By utilizing this simple one page handout you can:

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Smart Leadership In The New Economy

Summary

  • The rules for effective leadership have changed and strong leaders need to be able to adapt
  • Both companies and employees are facing new challenges that will make or break many organizations
  • The leaders of tomorrow will be the people who helped usher organizations through the turbulence of today
  • By embracing some new ideas, the recession can be turned to your advantage and you can prepare yourself, your company and your people for greater success

Vendor Selection Guidelines

Selecting a new vendor for onsite or offshore work can often be a difficult and arduous task.  How to choose from the myriad of offerings,  determining who is best in class, how to gauge what the sales reps are telling you are all common questions.  Selecting a vendor and ramping them up for your project while maintaining a budget and schedule can seem impossible.

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ASQ's Quality Body of Knowledge Embraces Personal Excellence

  • ASQ announces a Quality Body of Knowledge (QBOK®)
  • QBOK Embraces Personal Excellence
  • QBOK declares Pursuit of Personal Excellence as, Personal Mastery, Quality Fit, Interpersonal Skills, Leadership, and Personal Quality Philosophy
  • How will it be integrated into certifications?
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